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Vishal S
Chennai, India · Open to PM Roles

Hi, I'm

Vishal S

Product thinker. Engineer by training.

MBA by choice. 4 years at Zoho.

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About Me

Builder at heart,
strategist by training

I'm a Product & Strategy professional with 4 years of end-to-end product ownership at Zoho, where I built WebRTC video conferencing infrastructure and enterprise Zero Trust security products.

Currently finishing my PGPM at Great Lakes Institute of Management, Chennai (2026) — using the time to go deeper on product strategy, research, and independent case work.

My edge: 4 years of technical ownership means I don't need engineering to explain tradeoffs — I already speak that language. I use it to make faster, sharper product decisions.

Outside work: Represented Ranji CC in the TNCA 5th Division League, won Zoho's intra-org badminton tournament, fluent in English and Tamil.

vishalsoff@gmail.com →
StatusOpen to Product Manager roles
CurrentlyPGPM, Great Lakes, 2026
PreviouslyMember Technical Staff, Zoho
Experience48 months
EducationPGPM (MBA) · B.E.
LocationChennai, India
Work Experience

Where I've built

Product & Strategy B2B SaaS

Zoho Corporation · May 2021 – Apr 2025 · Member Technical Staff

↳ Zoho Meeting — WebRTC Video Conferencing

↗ zoho.com/meeting
  • Identified video quality as the adoption barrier for enterprise deals; led 1080p HD delivery end-to-end → 25% higher product adoption
  • Built a product insights engine tracking adoption and engagement KPIs, shifting leadership to data-backed decision-making
  • Conducted competitive analysis against Zoom, Teams, Meet; identified UX gaps and shipped 'Mute on Entry' — measurably reduced enterprise meeting disruptions
  • Drove TWCC congestion control development to auto-throttle bandwidth dynamically → 40% cut in critical disconnections
  • Led backend optimization eliminating redundant threads → 20% reduction in infrastructure costs
  • Defined adaptive video quality thresholds → 30% bandwidth reduction with consistent UX

↳ Zoho ZTNA — Enterprise Security

↗ ManageEngine ZTNA
  • Drove cross-functional Zero Trust Network Access implementation — designed security architecture improving enterprise business continuity
  • Built a benchmarking framework for the ZTNA server → 30% faster processing benchmarks; adopted for enterprise sizing decisions
  • Evaluated Rust adoption for scalability and latency; delivered feasibility analysis that directly guided the technology roadmap
+25% Adoption −40% Disconnections −30% Bandwidth −20% Infra Costs +30% ZTNA Speed
PGPM — Product & Strategy Merit Scholar

Great Lakes Institute of Management · 2025 – 2026

  • Merit Scholarship recipient, 2025 — awarded for academic excellence & professional achievements
  • Core Committee, Product Management Club; Member, Directors' Student Leadership Circle
  • Independent case work: JioHotstar product teardown, GPay PRD, EV adoption research, Amazon CX analytics
Skills & Tools

What I work with

Product

Product Lifecycle Management
Product Strategy
Roadmap Development
Customer Insights
Experimentation & Rollouts
Stakeholder Management

Analytics

Market Research
Competitive Analysis
PCA & Regression
NLP & Text Mining
A/B Testing
Power BI

Engineering

WebRTC / RTP
Zero Trust / ZTNA
Backend Optimisation
RAG / LLM Pipelines
FAISS / Embeddings
Python · SQL

Process

Agile Methodologies
Root Cause Analysis
Cross-functional Collab
PRD Writing
User Research
GTM Planning
Selected Works

Product thinking
in practice

Let's Connect

Open to PM roles
& good conversations